Bramble Now
 
Call us toll free at: 877-548-5643
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Terms & Conditions
 

Minimum Order:
Bramble Now offers a zero minimum policy. At present, we do not UPS small packages. All shipments leave our distribution center via LTL and FTL trucks. Orders of any size may be picked up from our cash and carry warehouse.

Discounts:
Bramble Now offers an agressive discount structure based on volume. Please contact us toll free at 877-548-5643 for details. All discounts are given on a per order basis. When factory orders are placed at the same time as stock orders, the cumulative order total will be used to calculate the discount.

Times:
Our delivery goals are as follows:

On Hand Stock: Ship or pick up same day
Incoming Stock: 1 to 6 weeks depending on container location in route to Atlanta.
Bramble Now Factory Orders: 12-14 weeks to Atlanta.

Terms:
For all On Hand and Incoming Stock - Payment is due in full with order confirmation.
Factory Orders require a 10% NON REFUNDABLE deposit for processing. Order balances are due prior to shipping.

Minimum advertised pricing: Please contact us for information on MSRP and MAP pricing requirements.

Payment Method:
Cash, Check, Visa, Discover, MasterCard and American Express.

Shipping:
F.O.B. Atlanta, GA. Typically freight charges are provided by the shipper and added to the invoice. In some cases, freight charges will be collected by the carrier at time of delivery. Freight quotes can be obtained at the time of order and typically range from 8-15% of the order total before discounts. We only ship business to business. Any shipments that end up going to residences will result in inflated shipping costs, which will be billed directly to the customer.

Freight Damage:
Customers are responsible for inspecting merchandise at the time of delivery. Any shipments which are signed for as “in good condition,” which are later determined to be damaged, are considered concealed damages. Concealed damages must be reported to the carrier the same day and may not be paid beyond 30% of the invoiced amount. These conditions have been established by the National Motor Freight Association and have been adopted by every major common carrier in the U.S. Customers are responsible for filing any freight damage claims directly with the carrier. Questions regarding this process can be directed to our toll free customer service number at 877-548-5643. For our customers’ protection, we request that they do not accept damaged merchandise.

Defective Merchandise:
Please call customer service within 7 days of the receipt of the order and we will adjust your account or replace any defective item. Shipping errors will be corrected immediately, but the customer must notify us within 7 days of receipt. Freight charges are non refundable. Bramble Now may elect to authorize repair or make other arrangements in lieu of return, replacement or account adjustment. It is the customer’s responsibility to retain packaging materials for use in the event that a return shipment is authorized.

The Nature of Our Product:
Each item from "Bramble Now" is hand-made from start to finish. Many traditional “Old World” methods are used in the construction of these unique accent pieces. The individual workmanship may cause slight differences in measurements and finishes. This solid wood product constantly responds to its environment. Therefore, the furniture has a subtle distressed look. Some splitting, cracking, chipping and glazing may occur. We, and the vast majority of our customers, think the imperfect nature of the wood and finishing methods create an antique but spirited look that is part of the charm and appeal of the product. Please be aware that these blemishes and imperfections are non-structural in nature and are to be expected. The majority of our furniture is made from mahogany with solid wood ply veneer used for larger surfaces to avoid separation.

Warranties:
In placing an order, the customer is accepting all products and merchandise under the terms and conditions written herein, including damaged items. Any and all warranties of merchandise, whether expressed or implied, are hereby waived and excluded from any transaction. There are no warranties that extend beyond the description implied in the terms and conditions.

Safety Considerations:
Our furniture is decorative furniture not intended for commercial or heavy use. Stands and plant stands are never to be used for step ladders. There are also some 2 piece units that include brackets for the top to be attached to the bottom. It is the customer's responsibility to install the brackets.

Prices:
All prices presented are subject to change without notification. Please contact customer service to verify a price.